You may return any of the items purchased from the World Book Bookstore for a full refund within fifteen (15) days of receipt of your order.
Please adhere to the following guidelines when packaging your items for return to World Book:
- Items should be returned in their original boxes, in new condition, and with the original packing materials.
- Indicate the reason for return on a copy of the packing slip and include it in with the returned items(s) to ensure proper credit to your credit card. If you do not have a copy of your packing slip, please indicate your order number and the reason for return on a seperate piece of paper and include it in with the returned item(s).
Return Shipping Address
Please call toll free 1-800-967-5325 for information
Return Shipping Method
World Book recommends you use UPS or Insure Parcel Post for your return shipment.
Return Shipping Costs
If the return of your item(s) is a result of our error, World Book will arrange and pay for return shipping charges. Please call Customer Service at 1-800-967-5325 to report a return of product due to our error and to receive special shipping instructions. The shipping charges for all other returns shall be paid for by the customer.
Your return will be refunded to your credit card upon receipt of your returned item(s). Please keep a copy of your original order or order number until proper credit has been applied to your credit card in the event it is needed for tracing purposes. Once we have processed your returned item(s) and refunded your credit card, we will notify you via e-mail. Please note that all return terms apply to purchases made and shipped within the United States and Canada only.
If you have any remaining questions regarding returns, please call 1-800-967-5325 to speak with Customer Service.